Service Delivery Manager

About Position:

We are looking for an Onsite/Offshore Service Delivery Manager to drive day-to-day delivery control, governance discipline, and onsite/offshore coordination across multiple technical towers. This role supports a large global IT carve-out and transition programme involving separation from an incumbent enterprise environment. The engagement operates within a time-bound TSA window and requires phased migration, cutover planning, hyper care, knowledge transfer, and readiness for steady-state support.

• Role: Service Delivery Manager
• Location: All Persistent Location
• Experience: 14 to 19 years
• Job Type: Full-Time Employment

What You'll Do:

• Be face for customer and voice of PSL
• Coordinate offshore delivery teams and tower leads on milestones, issue resolution, status reporting, and action closure.
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