Service Delivery Manager

Service Delivery Manager Location : UK based in Bristol, Manchester, Glasgow, or Bangor (hybrid/WFH considered). Quarterly international travel may be required. Salary : Dependenton experience Contract : Permanent & full-time Great Benefits The Role We are seeking a Service Delivery Manager to lead a key luxury retail client account across multiple geographies. This is a client-facing role requiring a commercially aware, strategic thinker who can drive operational excellence and deliver against performance targets. You will be accountable for end-to-end service delivery, ensuring productivity, service levels, and quality consistently meet or exceed client expectations. Working across multiple teams, you will lead performance, foster engagement, and create an environment that attracts, develops, and retains talent. Success in this role will require strong leadership, stakeholder management, passion, personality and the ability to translate operational insight into actionable improvement...