Service Delivery Line Manager (Xico)

About this opportunity: This position is for NRO projects, by harnessing the various resources and tools in our unit, and adhering to our distinct service delivery processes, models, and strategies. Your main area of oversight will include internal workforce and ARPs/ASPs. In alignment with the Ericsson Leadership Framework, you will embody and promote our organizational values, ethics, and culture, all while ensuring top‑notch job performance.

• Drive Performance Management to ensure full understanding of and compliance with our processes, methods, and tools.
• Manage a large team in RAN technologies.
• Oversee Resource and Competence Management to ensure optimal resourcing, budgeting, and competency development.
• Regulate unit finance to secure a designated budget.
• Oversee service delivery execution to ensure well‑defined KPIs/SLA/targets are met.
• Support services sales to help boost our...