Location
christchurch
Job Type
Full-time
Posted
July 19, 2026
Job Description
Ready to start your career with one of New Zealand's leading cybersecurity companies? At DEFEND, our mission is to create a cyber‑resilient world, and we’re looking for a Service Delivery Analyst to help our Managed Services team keep customers safe, informed, and confident in the service they receive.
- Award‑winning Cybersecurity company
- Work with leading technologies and innovative peers
- Kick‑start your cyber career in a supportive, high‑performing team
About the Role
As our Service Delivery Analyst, you’ll work alongside our Operations Leads to support the day‑to‑day health of Managed Services. You’ll be a key contributor to service reporting, customer communications, and follow‑up on issues, learning the craft of service delivery in a modern SOC environment. This is a great opportunity to build strong foundations in cybersecurity operations, customer engagement, and continuous improvement.