Location
ortigas
Job Type
Full-time
Posted
June 04, 2026
Job Description
Mid Shift Schedule
-Manage end-to-end service delivery, lead complex transitions, and strengthen stakeholder relationships.
-Provide coaching and support to team members, securing consistent application of processes and service standards while driving continuous improvement across operations.
Qualifications:
> Bachelor's Degree holder
> 5 years of experience managing teams in a customer service-focused area
> Oral and written proficiency in English required
> Willing to work on a mid-shift schedule
- Lean Six Sigma (White Belt and Black Belt) preferred
- Managing end-to-end service delivery across regions
- Leading complex transitions and stakeholder relationships
- Driving continuous improvement initiatives
- Demonstrating exceptional organizational and prioritization skills
- Exhibiting proficiency in M365 and firmwide applications
- Engaging in digital tools and strateg...
-Manage end-to-end service delivery, lead complex transitions, and strengthen stakeholder relationships.
-Provide coaching and support to team members, securing consistent application of processes and service standards while driving continuous improvement across operations.
Qualifications:
> Bachelor's Degree holder
> 5 years of experience managing teams in a customer service-focused area
> Oral and written proficiency in English required
> Willing to work on a mid-shift schedule
- Lean Six Sigma (White Belt and Black Belt) preferred
- Managing end-to-end service delivery across regions
- Leading complex transitions and stakeholder relationships
- Driving continuous improvement initiatives
- Demonstrating exceptional organizational and prioritization skills
- Exhibiting proficiency in M365 and firmwide applications
- Engaging in digital tools and strateg...
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