Service Coordinator

Leinster Appointments is currently recruiting for a permanent, full time Service Coordinator in Dublin 24. Permanent, fully office based for the first 6 months 1 day working from home after probation is passed €42,000 - €45,000 DOE Main duties: Manage the service inbox, handling customer enquiries received via email and phone Act as the main point of contact for customers and service technicians, gathering detailed information regarding service issues Coordinate efficient route planning for engineers using available software to maximise productivity and minimise travel time Schedule labour across geographic regions for both reactive service calls and Planned Preventative Maintenance visits Carry out administration related to customer-specific requirements, including the use of customer portals where necessary Follow up on all service calls to ensure closure or prepare quotations for any additional work required Communicate with suppliers regarding spare parts ordering, including obtain...