Job Description
Description
:The Opportunity
At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We are looking for an organized and customer-focused Service Coordinator to join our team in Rotterdam. In this pivotal role, you will act as the central point of contact for service requests, ensuring efficient planning, resource coordination, and proactive communication to deliver outstanding service experiences to our customers.
You will work closely with field technicians, customers, and internal teams to manage scheduling, dispatching, and administrative processes that support operational excellence. This position is ideal for a detail-oriented professional with strong organizational skills and a passion for customer service in a dynamic technical environment.
How You’ll Make an Impact
Act as the first point of contact for incoming service requests, inquiries, and customer feedback via phone, email, and internal sy...