Service Coordination Associate at Laurentide

Become a Service Coordination Associate at Laurentide, where your role will enhance customer satisfaction through meticulous planning of mechanical services. Help manage service repairs while maximizing profitability.

This position requires you to facilitate all aspects of mechanical repair mandates, working closely with the sales team and clients. By maintaining clear communications, you will ensure timely authorizations and follow-ups. Strong technical insight paired with exceptional organizational skills will allow you to excel in this dynamic environment.

Key Responsibilities:
• Track repairs and manage documentation for service requests
• Communicate proactively about delays and expectations
• Collaborate with sales to assess needs and prepare quotes
• Schedule resources effectively for upcoming mandates
• Facilitate post-service reviews to improve processes

Requirements:
• Experience in technical coordinat...