Service Charge & Rents Officer

An exciting opportunity has arisen for an experienced Service Charges & Rents Officer to work with a Housing Provider based in Norfolk on a Permanent basis.

Salary: £53,820 Per Annum

The Service Charge & Rent Officer leads on managing agents and carries out the administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages.

The Service Charge & Rent Officer will work closely with internal teams, residents, and
contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service.

Duties:

Issue the annual rent and charges with regulatory requirements, and best practice.
Ensuring all tenants that have a service charge or perso...