ABOUT THE ROLE

As a Service & Selling Coach in one of our John Lewis shops, you'll be helping to deliver a real difference to our customers through service they wouldn't find anywhere else.

You'll be using your expert knowledge to train and coach Partners so that they have all of the tools they need to provide the very best service John Lewis is known for. Ensuring customers return time and time again, earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.



Key Responsibilities

Helping our Partner to have all of the skills and knowledge they need to serve our customers is a really important role, o...