Service Analyst (UAE Nationals Only) - DUBAI

22333 Citibank N.A. UAE - GCB Multiple Ledger · Dubai, Dubai, United Arab Emirates

Location

Dubai

Job Type

Full time

Posted

July 17, 2026

Job Description

The Service Relationship staff will provide Client Account Relationship Management, review customer needs and pro-actively engage with the customer to provide resolution based on customer needs.

Responsibilities:
Client Account Relationship Management, review customer needs and pro-actively engage with the customer to validate the understanding of the needs and provide resolution based on customer needs.
Responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.
Advise CG customers to enrich the relationships by mobilizing additional funds and to be able to buy products/services.
Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance prod...
        

Ready to Apply?

Submit your application for Service Analyst (UAE Nationals Only) - DUBAI at 22333 Citibank N.A. UAE - GCB Multiple Ledger

Apply Now