Location
abu dhabi
Job Type
Full-time
Posted
July 19, 2026
Job Description
Responsibilities
- Individual customer assisted onboarding and referral
- Business customer onboarding support for walk‑ins
- Experience Center operationalization
- Grow volume and value of transactions at the Experience centres
- Upsell and cross‑sell all products and services to walk‑ins
- Perform daily float reconciliations for each point of service
- Provide customer service support
- Interact with customers in a professional, courteous and empathetic manner, actively listening to their concerns, inquiries and feedback
- Present our product in a convincing manner
- Address customer inquiries, requests and complaints promptly and effectively
- Escalate walk‑in customer issues and follow through for timely resolutions
- Track and evaluate performance; review progress on actual vs target per KPI per POS
- Strive to meet or exceed customer satisfaction targets
- Collaborate with...