Service Adviser

Mechatronic SA · sandton, gauteng, South-Africa

Location
sandton
Job Type
Full-time
Posted
June 23, 2026

Job Description

Automotive Service Advisor

Automotive Service Advisor



Summary

Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Automotive Service Advisor - Essential Duties

* Advises customers about necessary service for routine maintenance.

* Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.

* Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.

* Prepares a repair order showing time, cost and labor estimates for service.

* Writes a brief description of the cust...

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