Senior WFM Manager — Real-Time & Forecasting

tap growth ai in the Philippines is seeking a Senior Manager in Workforce Management who will be pivotal in enhancing service quality and team productivity. The successful candidate will have over 5 years of WFM experience, with at least 3 in a managerial capacity and advanced knowledge of AVAYA CMS.

Join tap growth ai to thrive in a people-first culture and contribute actively to career development programs while managing real-time management processes.