Senior Teleoperations Lead

Terry Soot · Cambridge, England, United Kingdom

Location

Cambridge

Job Type

Contract Full time

Posted

July 07, 2026

Job Description

Key Responsibilities
Team Leadership
Lead and coordinate teleoperations teams across multiple shifts

Manage daily staffing and operational coverage

Support onboarding, training, and mentoring of new operators

Promote compliance with safety and operational procedures
Operations Management
Monitor operational KPIs and productivity metrics

Ensure delivery against quality and performance targets

Coordinate robot deployment schedules and operational readiness

Manage incident escalation and resolution processes
Stakeholder Coordination
Serve as the primary operational contact for internal and external stakeholders

Collaborate with engineering, product, and project management teams

Prepare operational reports and performance summaries

Support customer-facing robo...
        

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