Location
campo de la cruz
Job Type
Full-time
Posted
July 04, 2026
Job Description
About the role
As a Senior Technical Consultant, you will ensure seamless integration and functionality across our systems. You will be a valued member of the Travel & Hospitality team and work collaboratively with a dynamic and inclusive team within the environment at Cognizant.
In this role, you will:
- Implement and manage ServiceNow ITSM, ITOM, and ITAM solutions to optimize IT operations, ensure service delivery, and align with industry best practices.
- Provide technical expertise and guidance in designing workflows, automating processes, and supporting troubleshooting to enhance efficiency and reduce manual intervention.
- Monitor, audit, and document system performance and configurations to ensure compliance, data integrity, security, and continuous improvement.
- Train and support end‑users while staying updated on ServiceNow advancements, driving innovation and maximizing the value of IT services.
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