Senior Technical Account Manager, Microsegmentation

Technical Account Manager

Are you excited by the prospect of working with innovative cloud and security solutions?

Would you like the opportunity to work in a high-impact role responsible for customer growth?

Join our Akamai Zero Trust Team!

The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging our state-of-art Zero Trust solutions.

Responsibilities

• Be the customer's main technical contact and act as a trusted advisor for Akamai's Zero Trust solutions.
• Design a journey with the customer and provide assistance to help them achieve planned milestones.
• Identify and analyze customer requirements and provide technical recommendations through introduction of new features, products and services.
• Assess deployment on a regular basis to identify gaps and provide best‑practice/optimization recommendations.
• Support int...