Senior Technical Account Manager

The Role
We are seeking an experienced Senior Technical Account Manager to drive growth and manage key accounts across the hospitality and food & beverage sectors. This role combines account management, business development, and technical service delivery, working closely with customers to optimise operations and deliver measurable value.

You will play a critical role in maintaining long-term client partnerships while identifying new business opportunities within a defined territory.

Key Responsibilities

• Manage key customer relationships in line with Service Level Agreements , including service delivery, training, and regular business reviews
• Build strong stakeholder relationships across all levels and ensure consistent communication
• Monitor chemical systems, perform chemical testing, troubleshooting, and maintain operational efficiency
• Identify opportunities to introduce new solutions, improve perfor...