Senior Systems Engineer

Description We are looking for a Senior Systems Engineer to support and enhance the technology environment for employees in Houston, Texas. This position blends advanced infrastructure administration with responsive end-user support, requiring someone who can troubleshoot urgent technical issues while also identifying opportunities to strengthen systems, security, and reliability. The ideal candidate brings a service-oriented mindset, strong technical judgment, and the ability to deliver a high-quality experience for staff at all levels, including executive leadership.

Responsibilities:
• Provide hands-on technical assistance for employees, addressing issues involving workstations, applications, Microsoft 365, network access, and connected devices.
• Act as the highest point of escalation for challenging support requests, ensuring timely resolution and maintaining accurate service documentation.
• Oversee employee technology setup and separation activities, including ...