Senior System Administrator

Job Summary

Reports to the Regional Director, IT, Central Canada and participates as a member of the Regional Technology Services team.

Responsibilities

• Ensure that user problems are addressed consistent with current Service Level Agreement.
• Resolve Colleague Help Desk Tickets for the Region (Regional Shared Service).
• Manage IT Systems disaster recovery and Daily Backup Logs for the Region (Regional Shared Service).
• Deploy and maintain all Employee Workstation Hardware.
• Update and maintain all Guest and Back of House Wi‑Fi equipment in Public, Meeting Space and Guestrooms.
• Review Anti‑virus logs and resolve any issues on Cortex XDR enterprise console for hotels.
• Ensure all Wi‑Fi equipment is functional in Public, meeting and guestrooms.
• Maintain all equipment/software inventory.
• Complete all PCI initiatives.
• Execute all Hotel‑driven IT initiatives projects u...