Senior Sustaining Engineer

Spectris Do Brasil Instrumentos Eletronicos Ltda. (PMS OpCo) · São Paulo, State of São Paulo, Brazil

Location

São Paulo

Job Type

Full-time

Posted

July 11, 2026

Job Description

The Role
The Senior Sustaining Engineer acts as a technical escalation point for field and service teams, partnering closely with R&D, product management, quality, and customer support organizations to diagnose issues, implement corrective actions, and maintain product performance in the field.
Job Responsibilities
Serve as Level 3 technical escalation for complex product and system issues impacting customers or field service teams
Investigate product failures and field issues using structured root cause analysis methodologies
Work closely with R&D engineering teams to identify design-related issues and implement corrective actions
Drive Corrective and Preventive Actions (CAPA) to resolve recurring product or system issues
Support engineering change processes including design updates, firmware revisions, and product improvements
Analyze field data, service reports, and reliability trends to identify systemic product ...
        

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