Senior Support Engineer - Data & Analytics

Elevate your expertise as a Senior Support Engineer for Data & Analytics at our hybrid locations in Toronto or Waterloo. This role emphasizes operational support and incident resolution across cloud and on-prem environments.
In this crucial position, you will focus on supporting and maintaining production data and analytics platforms. Your responsibilities will include monitoring and troubleshooting issues, performance tuning, and collaborating on enhancements with project teams. A proactive mindset is essential to excel in this role, along with strong analytical and communication skills.
Key Responsibilities:
• Support data and analytics applications in production environments
• Monitor and troubleshoot application, job, and data issues
• Perform performance tuning across various databases and platforms
• Support deployments using DevOps tooling like Jenkins
• Collaborate with project teams for operational improvements
Requirements:
• 4+ years supporting clo...