Senior Strategic Partner Manager

About The Role:

• Oversee the end-to-end execution of complex events for our most strategic partners, managing the entire life cycle of the project from contract signing to final closing.
• Serve as the main point of contact between all stakeholders, from event organizers to all internal teams involved.
• As the overall owner of the process, coordinate other department tasks to ensure that requirements are delivered on time and in the correct format.
• Communicate product and process needs to HQ, and work with product/engineering to deliver on them—consolidate all requirements and prioritize them with the product team.
• Create and maintain exhaustive Q&A to provide answers to potential user incidents managed by the user support team.
• Ensure that all requirements needed to achieve the project goals are fully documented.
• Depending on the event, your presence on site may be required during the launch or other key dates.