Senior Specialist - CRM Marketing

Senior Specialist – CRM Marketing (Job Snapshot)

Role: Senior Specialist – CRM Marketing. Location: Dubai, United Arab Emirates. Industry: Retail. Function: Direct Marketing – CRM. Experience: Experienced CRM and lifecycle marketing professional. Job Type: Full-time.

Overview

Senior Specialist – CRM Marketing in Dubai, United Arab Emirates is a retail hiring opportunity focused on customer lifecycle management, omnichannel demand generation, campaign automation, and personalised communications. Majid Al Futtaim is hiring an Emirati CRM specialist to manage engagement programmes across more than 12 e‑commerce websites and mobile applications while improving customer retention, loyalty, conversion, and repeat purchases.

The role will own CRM campaign execution through Braze and coordinate closely with CRM, business intelligence, trade, e‑commerce, and brand marketing teams. The successful candidate will use customer data, segmentation, testing, and p...