Senior ServiceNow ITAM/ITSM Strategist

Stryker in Colombia is looking for a Senior Business Analyst to specialize in ServiceNow ITAM and ITSM. This role requires translating complex business needs into scalable solutions while collaborating with various stakeholders in a hybrid work environment. Experience with cards and payments is a plus.

The successful candidate will drive discovery sessions, document processes, and partner closely with engineering teams to optimize asset and service operations while ensuring compliance with internal policies and governance requirements.