Senior ServiceNow AI-Driven ITSM Architect (ITAM & GenAI)

Müller Solutions in the United Arab Emirates seeks an experienced ServiceNow AI & ITSM Solution Architect to design, lead, and deliver AI-enabled ServiceNow solutions across ITSM, FSM, and ITAM. You will own end-to-end architecture and align GenAI capabilities with business processes and data foundations.

You will guide architecture decisions, governance, and platform improvements, mentor delivery teams, support pre-sales, and ensure scalable, upgrade-safe solutions that improve MTTR, FCR, and