Location
Southend-on-Sea
Job Type
Full-time
Posted
July 03, 2026
Job Description
Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success.
This role blends hands-on problem-solving with strategic consulting-you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.
What will you do?
* Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts
* Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety
* Deliver technical consulting to customers and internal teams to uncover needs and support business development
* Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions
What are the key skills we are looking for?
* Active Listening - advanced level; understanding custome...
This role blends hands-on problem-solving with strategic consulting-you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.
What will you do?
* Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts
* Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety
* Deliver technical consulting to customers and internal teams to uncover needs and support business development
* Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions
What are the key skills we are looking for?
* Active Listening - advanced level; understanding custome...
Ready to Apply?
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