Senior Service Designer — Strategy, Research & Brand Experience

A leading design consultancy in South Africa is seeking a Senior Service Designer. The successful candidate will be responsible for planning and managing design research activities, executing system mapping, and analyzing research data for actionable insights. A minimum of 5 years in a senior design role is expected, with strong knowledge in user-centered design and service-oriented architectures. The role offers the opportunity to work on complex service design projects and collaborate closely with cross-functional teams.
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