Senior Service Delivery Manager - IT Infra & Client Success

NCS Group in Singapore is seeking a Lead / Senior Service Delivery Manager responsible for managing day-to-day support of maintenance projects. You will act as a liaison for support queries, ensure quality delivery per SLAs, and manage customer and vendor relationships. A minimum of 5 years in IT Infrastructure Support and proven customer relationship skills are required. This role also involves proactive business development and team management to enhance service delivery and performance.
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