Senior Rental Representative

Responsibilities

: • Compute charges for merchandise or services and receive payments. • Prepare merchandise for display, or for purchase or rental. • Recommend and provide advice on a wide variety of products and services. • Answer telephones to provide information and receive orders. • Greet customers and discuss the type, quality and quantity of merchandise sought for rental. • Keep records of transactions, and of the number of customers entering an establishment. • Prepare rental forms, obtaining customer signature and other information, such as required licenses. • Inspect and adjust rental items to meet needs of customer. • Explain rental fees, policies and procedures. • Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as ...