Senior Relationship Manager (Wealth)

What you will do:

• Single touch point to serve the high net‑worth individuals to fulfill their financial & banking needs via financial planning & customized wealth solutions.
• Ensure achievement of targets assigned.
• Work with the Branch Manager to ensure sales activities are in line with business direction.
• Grow the AUM, fee income, profitability & customer base through active acquisition & prospecting of NTB high net‑worth individuals in the target market group.
• Source for new business/customers.
• Build rapport/enhance relationship with customers.
• Retain existing customers; grow their wallet share with the bank through cross‑selling.
• Ensure consistent delivery of high‑quality services to customers through meeting or exceeding customer expectation guided by the service level agreement, efficient / accurate standards and good business processes/judgments.
• Ensure strict compliance to the Ba...