Senior Quality Evaluator: Call & Chat Excellence Analyst

Concentrix in Lima, Peru, is looking for a Sr. Quality Evaluator responsible for assessing inbound and outbound calls for quality standards. This role requires strong attention to detail and 1-2 years of relevant experience.

The ideal candidate will participate in quality audits, calibration sessions, and will help enhance overall program performance. Proficiency in Microsoft Office and strong communication skills in English are needed.