Senior Project Manager - AI Agent Development Section, Business Support Development Department (BSD)

Description

Business Overview

Rakuten is one of the leading E-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Department Overview

The Business Support Development Department (BSD) plays a crucial role in supporting various business operations that occur between users, clients, and Rakuten businesses from a systems perspective. Our division provides diverse services across four key domains: DATA, Business Support/Accounting, CRM, and AI Agent, which builds the foundation for leveraging AI across the entire Rakuten organization. We are committed to pursuing business process optimization and efficiency while delivering high value through our system offerings.

AI Agent Development Section, established under BSD in January 2026, is dedicated to building next-generation AI agent frameworks that empower Rakuten’s diverse busi...