Location
singapore
Job Type
Full-time
Posted
July 12, 2026
Job Description
Responsibilities
- Lead the special product VADs/White Glove for DSV Road in APAC
- Own the operational responsibility and setup of related capabilities
- Achieve volume targets and agreed service level/KPIs with customers
- Define the SOP for white glove services in APAC
- Train and audit country teams for SOP compliance
- Be the subject matter expert and key spokesperson for White Glove product
- Expand service scope, white glove volumes, and related profitability
- Manage regional customer contacts for escalations and strategic discussions
- Drive safety improvements with HSSE and country teams
- Setup control tower tasks for white glove matters as needed
- Implement new white glove customers/business when applicableSupport pricing requests/queries to ensure timely responses to customers
- Distinctive experience in logistics and domestic transportat...