Location
london
Job Type
Full-time
Posted
June 30, 2026
Job Description
Responsibilities
- Own the roadmap and delivery for key product areas, keeping everything aligned with the bigger-picture strategy
- Get hands-on with user experience: run research, explore the data, and talk to users to uncover what really matters
- Turn insights into clear, prioritised product requirements and work closely with Design, Engineering, Marketing, and Ops to prototype and iterate quickly
- Prioritise work based on impact - balancing quick wins with long‑term goals that benefit both users and the business
- Define and track KPIs, and adjust post-launch to boost adoption, engagement, and retention
- Lead go-to-market efforts: shape launch plans, support Customer Success, and ensure teams across the org are set up for success
- Advocate for the customer throughout the product lifecycle, keeping things simple, intuitive, and user-friendly
- Help shape tools and systems that support critical user journeys (onbo...