Senior Product Expert - Credit Cards

Senior Product Expert – Credit Cards
La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.
At ING, we are looking for a talented and enthusiastic Senior Product Expert to join our Cards Team of the Payments Tribe in a squad focused on Credit Cards.
Key Responsibilities
- Represent the “voice of the customer”, have a strong vision on how to serve customers on their payment needs and focus on continuously improving the customer journeys we offer.
- Be responsible for developing, launching and maintaining the Credit card proposition on the market, providing the highest customer satisfaction.
- Contribute to building the commercial plan, upselling and cross‑selling strategy, and ensuring achievement of the KPIs defined in the strategy.
- With knowledge and experience in Cards or Unsecured Lending Products (overdrafts, personal loans…)
- Good understanding of ...