Senior Principal Customer Success Leader

Centaur Labs is searching for a Customer Success Manager (CSM) in Bogotá, Colombia. The CSM will ensure high-value customers achieve significant ROI with our platform while acting as a trusted advisor.

The ideal candidate must have 5-6 years of relevant industry expertise in Customer Success or SaaS platforms. Responsibilities include managing customer accountability, determining engagement based on ROI, and fostering relationships with client executive leadership.