Senior Practice Director at IBM

Lead support delivery as a Senior Practice Director at IBM, ensuring client success through strong advocacy and collaboration. This senior management role emphasizes leadership in support operations and project management.
The Senior Practice Director will oversee a dedicated product group's support organization. You will leverage 7 years of Oracle project management experience while advocating for clients and anticipating their needs. Collaborate effectively across stakeholders and provide leadership within the support life cycle to drive client outcomes.
Key Responsibilities:
• Lead and direct the support organization for product delivery
• Advocate for clients, ensuring their needs are met
• Collaborate across various teams throughout the support cycle
• Engage with teams and clients onsite at least three days a week
Requirements:
• Bachelor’s Degree in relevant field
• 7 years of Oracle project management experience
• 3-5 years of consulting experience...