Location
San Francisco
Job Type
Full time
Posted
July 02, 2026
Job Description
Job Description
Job Description
Who we're looking for
The Senior Platform Architect (PA) is responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement. PA’s must be customer and solution obsessed and extremely technically savvy. They must have demonstrated success selling to Enterprise and/or Mid Market executives, and convincing C-level and director level executives of the technical merits and business value of the software solution.
What you bring to the role
- Customer-Obsessed Enterprise Expertise: A dedicated and people-first professional with a proven track record selling, consulting on, and implementing Mid-Market and Enterprise softwar...