Location
birmingham
Job Type
Full-time
Posted
June 30, 2026
Job Description
SENIOR PENSIONS ADMINISTRATOR
Hybrid role with flexibility to work both virtually and from our Birmingham office – Monday to Friday.
What the day will look like
You will be required to provide high quality administration support for internal and external clients, acting as a technical expert in the team and sharing your expertise by:
- Being an SME for processes, clients, systems, and tools, and being proficient in processing and checking.
- Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions.
- Producing and analysing reports as required for internal and external clients.
- Identifying issues with processes handled in the team and driving solutions.
- Implementing changes to tools and documentation needed to support effective service delivery.
- Increasing processing knowledge and driving continuous impro...