Senior OSS/BSS Support Engineer - Incident & Reliability

Singtel Group is seeking a Senior Support Engineer (OSS/BSS) in Kuala Lumpur to manage the reliability and support of the BSS/OSS platform. Key responsibilities include incident response, stability engineering, and cross-domain issue troubleshooting.

The ideal candidate will have a degree in IT and 5–8 years of relevant experience, with skills in API architecture, SQL databases, and operational tools like ServiceNow and ELK stack. This role is essential for ensuring seamless platform operations within defined SLAs.