Job Description
**Mexico** **(Hybrid)** ***
**Position Description**
You will provide system level pre & post-sales for Nokia Optical NMS customer base.
You will be able to manage customer calls.
testing, troubleshooting and provide remote technical support for Nokia Optical products.
Concepts about fiber optic transport and switching protocols are highly recommended and also experience with network management system platforms (KVM, VMWare).
**Family Description**
Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education.
Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimizing, operating, and maintaining phases.
**Subfamily Description**
Care (CAR) comprises the support of customers (in line with contractual service agreements) and internal Nok...
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