Senior Operations Manager

Job Title

Senior Operations Manager

Job Description Summary

We are seeking an experienced Senior Operations Manager to lead the overall operations, maintenance, and service delivery of a large and complex built environment portfolio. In this role, you will be responsible for driving operational excellence, managing service partners and contractors, overseeing maintenance programmes, ensuring regulatory compliance, and enhancing stakeholder satisfaction. You will work closely with senior stakeholders, community partners, regulatory agencies, and internal teams to ensure assets are maintained to the highest standards while delivering a safe, efficient, and customer‑centric environment.

• Lead and oversee day‑to‑day operations, maintenance, and asset management activities across the assigned portfolio.
• Develop and implement operational strategies, policies, and service improvement initiatives to enhanc...