Senior Operations Leader - Technology

Michael Page · , metro manila, philippines, metro manila, Philippines

Location
, metro manila, philippines
Job Type
Full-time
Posted
June 09, 2026

Job Description

Overview

  • Own end‑to‑end operations in a fast‑scaling global tech environment
  • High autonomy & impact with regional exposure and growth potential

About Our Client

Our client is a high‑growth, global technology‑enabled protection and insurance platform operating across multiple regions. They partner closely with leading distributors and service providers to deliver seamless, customer‑centric protection solutions at scale.

Job Description

  • Lead end‑to‑end operations covering service delivery, logistics, repair, and supply chain
  • Manage and develop operations managers and third‑party service providers
  • Own operational KPIs including SLA, TAT, cost efficiency, and customer satisfaction
  • Oversee relationships with repair partners, logistics providers, and contact centers
  • Translate client and business requirements into executable operational plans
  • Driv...

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