Senior NOC Engineer: NNMi, Scripting & 24/7 Ops

Infosys is seeking a Senior Support Engineer in Helsinki to work with OpenText NNMi and automation scripting. You will monitor alerts, incidents and NOC operations, applying your Linux/Windows administration skills and ITIL/ITSM knowledge.

You will script in Shell and Python to automate tasks and reporting, troubleshoot L2/L3 issues, and collaborate with global teams in a fast-paced environment. Familiarity with SNMP/SSH and dashboards such as ELK, Grafana or Splunk will help you analyze data