Location
london
Job Type
Full-time
Posted
June 30, 2026
Job Description
What you’ll do
- Escalation for critical, high severity network incidents. Analytics and forensics for major incidents.
- Delivery of management platforms and new toolsets for the Support organisation.
- Drive process improvements within the wider Enterprise Networking organisation.
- Contribute to infrastructure project deliverables and work with business customers.
- Mentor Support engineers and contribute to career development.
- Collaborate with Support, Automation, Design/Delivery, Security and other infrastructure teams to ensure aligned end‑to‑end supportability.
What you’ll bring
You’ll bring a strong combination of technical expertise, leadership, and a proactive mindset, with the ability to influence decisions, drive improvements, and mentor others within a fast‑paced operations environment.
Essential criteria
- Qualified to Cisco CCNP level or equivalent.
- Ext...