Senior Network Account Manager, FQHC

+ Advance Healthfirst through superior customer service focused leadership in an assigned territory and team, which will help to optimize provider satisfaction
+ Educate and train network representatives in key business principles around profitability, network adequacy, quality, etc.
+ Promote successful internal collaboration within Healthfirst for our providers:

+ Shared Mutual Goals by working directly with the hospital and affiliated provider teams to improve their clinical, quality and member satisfaction outcomes
+ Effective education and communication of Heatlhfirst benefits and policies, changes, and effects to individual practices
+ Collaborate, Develop and Deliver appropriate reports that allow provider partners to better manage their patient population (roster, care plans, quality reports, etc.)
+ Propose and implement initiatives or process changes with providers that will ultimately encourage process improvements within the healthcare delivery/admin...