Senior Multichannel Contact Center Specialist

Cyber Security Courses is looking for a Senior Process Executive for its Kuala Lumpur location. This role involves providing high-quality customer support via voice, chat, and email, requiring strong communication skills and a customer-focused approach.

Candidates should have 2-5 years of experience in Contact Center operations and excellent verbal and written communication skills in both Bahasa Melayu and English. The position mandates working 24/7 rotational shifts in an office environment.