Senior Manager Transformation at TD

Join TD as a Senior Manager of Transformation and Governance in Toronto, Ontario. Drive cross-functional initiatives, governance, and financial insights to enhance client experience.
As part of TD's North American Customer Operations team, this senior role focuses on transformation and governance across multiple business lines. You will coordinate initiatives, leverage AI for operational excellence, and enhance financial reporting. Collaboration with stakeholders is essential for aligning transformation efforts with business outcomes.
Key Responsibilities:
• Coordinate transformation workstreams across various business functions
• Establish governance practices and reporting templates
• Partner with segment leads for consistent reporting
• Track transformation financials alongside Finance team
• Develop insights and storytelling for executives
Requirements:
• 10–15+ years in transformation or governance
• Experience with large-scale cross-functional projec...