Senior Manager, Service Reliability

Scotiabank · Toronto, Ontario, Canada

Location
Toronto
Job Type
Full-time
Posted
June 23, 2026

Job Description

Is this role right for you?

In this role you will:
  • Reliability & Stability: Ensure stability and drive measurable reductions in production incidents and recurring incidents across GBME.

  • Incident Management: Lead incident response, root cause analysis, and postmortems; enforce SLOs and reliability practices.

  • Problem Management Ownership: Drive accountability across technology teams to complete corrective and preventative actions.

  • Resiliency & Continuous Improvement: Proactively identify opportunities to improve resiliency, availability, and operational readiness.

  • Leadership Reporting & KPIs: Translate technical data into business impact and risk narratives for executive audiences.
  • Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • 10+ years of experience in technology operations, reliability engineering, production...
  • Ready to Apply?

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